Patient Information

Fees

Monday to Saturday. Consultation $70.00  Rebate $38.20 Complex $105.00 Rebate $73.92, Health Care Card $55.00 Complex $90.00. Aged Pensioners, Children Under 16 Bulk Billed 

 

Opening Hours

Monday to Friday 8.00am to 7.30pm. Saturday 8.30am-11.30am

Closed: Sundays and Public Holidays

Results

You can contact our Nurses between 12.00 noon and 1.00 pm on Monday to Friday for results. In case of urgent results patients are contacted immediately

Online Appointments

 Now, you can book your own appointment any time, from anywhere in Australia. You can use your computer or your phone, 24/7 (Through Health Engine)

 

 

New Patient Registration Form

Our Patient Registration Forms are available from Reception, on arrival. 

Updating Your Records

Please update any changes to your personal information - telephone, mobile, address and next of kin/emergency contact.

After Hours Services

After hours, you can call the Home Doctor Service Ph 13 SICK (13 7425) and a Doctor will be sent to your home.  This Bulk Billed service is available weekdays after 6.00 pm, all weekends and public holidays.

Prescriptions And Referrals

Prescriptions can be ordered over the telephone and will be ready for collection in 48 hrs - Charge $7.00 or $15.00 if to be faxed. All prescriptions are issued at the discretion of the Doctor.    Please make an appointment to see your Doctor for any Referrals.

Privacy - Read

The Cove Family Medical Centre's Privacy Policy is available for collection from our Reception.

 

Telephone Communication

A Doctor will always be available during normal surgery hours for Emergency advice.  You can also call and leave a message with our Receptionists and your Doctor will return your call as soon as possible.  Our Nurse may also be available for any queries you may have.

SMS Reminders

 

 

 

Coming soon

Patients' Recalls

Once your Doctor has checked any incoming results or correspondence, our Nurse will contact you to make an appointment to follow up if necessary.

Medicare Refund

With our state of the art computer system, we are please to advise that we are able to process your Medicare rebate on the spot.  Please bring your Eftpos/Savings card with you to ensure your immediate refund.

If you pay by credit card the refund cannot be returned to the credit card.